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Frequently Asked Questions

Age

Bridge Climb: Min 8 y/o – Max 75 y/o
Zip Line: Min 10 y/o – Max 75 y/o

Children up to the age of 15 years old can participate provided they are accompanied by a full paying parent or guardian and meet height/weight requirements. Max 2 children per adult/guardian.

Parents/guardians are responsible for the behaviour of their children at all times. Our staff will always provide a safe and enjoyable experience – however, we need your assistance with your children to ensure the quality of experience for other participants is not compromised. When considering whether the activity will be right for your child, please consider their maturity, ability to follow instructions and ability to adhere to safety protocols.

Over 75 with medical consent

Height

Min 120cm (4ft)
Max 210cm (7ft)

Weight / Fitness

  • Must be able to climb 45-degree angles
  • Must be able to climb up 314 steps
  • Must be able to squeeze through 35 cm spaces
  • Must be able to manoeuvre body under low beams
  • Max weight 120 kg (harness rating)
  • Min weight 40 kg

Medium level of fitness required. The climb is very steep and physically demanding. Please consider your personal fitness levels when deciding.

Please disclose any pre-existing health issue so we can ensure your wellbeing is not at risk, as well as others on the tour. All medical declarations are strictly confidential.

Activities are not recommended for those suffering from the following:

  • Epilepsy
  • Vertigo
  • Recovering from surgery
  • Respiratory issues
  • Heart conditions
  • Injuries or conditions impacting stair or ladder climbing ability

We do not recommend the experiences for pregnancies over 21 weeks, however, exceptions may be provided with an accompanied medical certificate.

Yes, the min requirements are for safety but equally enjoyment. Please feel free to contact us if you wish to participate but personally vary from the recommendations above.

No. For strict safety reasons, guests are not permitted to bring any items up the bridge. Your ticket includes FREE souvenir photos of your experience emailed to you directly after your experience.

BE SUN SMART

Please do not underestimate the intensity of the Perth elements.

SHIRTS / TOPS

Just as shorts can ride up while climbing, shirts may ride up or get bunched beneath your harness, leaving you uncomfortable.

A t-shirt that is long enough to tuck into your pants or one that is fitted enough that it won’t ride up is a good choice. No exposed stomachs as the harness will rub significantly.

Consider long sleeves for projection from the sun and wind. At the top of the bridge, it is considerably windier and give a chill on cool days. Pick clothing that is comfortable and weather appropriate. Rain jackets and overalls are not provided.

PANTS

When you’re first deciding what to wear, pants will likely be the first thing that you’ll think about. It’s also one of the most important decisions you’ll make, because choosing the right ones can be the difference between a fun Zip+Climb, and a very uncomfortable one.

The harness that you’ll wear when bridge climbing or ziplining goes under your legs, around your thighs and waist and over your shoulders.

Shorts that are too short may ride up when your harness is tightened, or when you’re zipping down the line. While this won’t put you in any risk, it can be uncomfortable. Instead, opt for shorts that reach to knee length or slightly above, or play it safe with long pants, capris or leggings.

CLOSE-TOED SHOES

Enclosed, rubber sole shoes are required to climb the bridge for safety as well as enjoyment. Your feet will have a workout and there are lots of places where you might kick your toe.

Additionally, make sure that your shoes are tied or cinched on tight so that they won’t fall off when you’re zipping down the line. Without proper footwear, you may not be allowed on the bridge.

HATS/LONG HAIR

If you have longer hair, please ensure it is secured in a low pony tail at the nape of the neck to ensure that the helmet fits correctly.

Baseball style caps will fit underneath the helmet provided.

Yes – backpack size lockers are available FREE of charge to store your valuables.

For safety and security reasons, no loose items may be taken up the bridge – including wallets, devices. FREE lockers are provided.

You will be provided with a FREE strap for sunglasses and spectacles. Souvenir sunglass straps are available for purchase.

Yes. Please contact us to discuss your requirements.

Yes. You may be required to pass a test immediately prior to your experience.

We want everyone to be safe and reserve the right to breath test our climbers.  Please be responsible with your alcohol consumption otherwise may not be allowed to climb and no refund will be offered. Maximum 0.05% .

Bridge climbs and zip-lines are offered all year round and proceed in all weather. Please dress appropriately for the weather conditions. Tours may be postponed if extreme weather conditions are forecast for the time of a tour. Zip-Line rides will not proceed if winds exceed 72km/hr.

The tour or activity will not proceed if Zip+Climb decide that the weather makes the tour or activity unsafe. This is at the absolute discretion of Zip+Climb. If you have any concerns, please contact our office: info@zipclimb.com.au.

Should a tour not proceed then participants will either be re-booked at the earliest possible convenience or issued with a full refund.

Full refunds provided for cancellations outside 10 days of activity booking.

Cancellations made between 2-10 days from the scheduled booking date will be entitled to a 50% refund or incur a 20% fee to reschedule.

Cancellations made within 0-2 days including no shows will forfeit the entire booking, with no refunds or rescheduling available.

Credit Card charge fees will not be refunded.

From time to time, Zip+Climb may be required to cancel activities for a variety of reasons. 100% refund will be provided in these circumstances, or rescheduled free fo charge.

Gift certificates are not refundable

Yes. All participants on bridge activities will be required to complete a waiver prior to commencement of activity.