Frequently Asked Questions

Bridge Climb (90min)                    Walk up and over Skyview Platform (No zipline), walk down

Express Zip(90 min)                      Walk half way up the bridge, zipline down

Zip+Climb (120 min)                      Walk up and over the glass floor Sky View platform, then clip onto the 400m zipline


What are the height / weight / age / fitness requirements?
Min: Height – 122cm   | Weight – 30kg    | Age – 8yrs
Max: Height – 220cm  | Weight – 120kg  | Age – 75yrs (70-75 with medical approval)

70 – 75 year olds MUST  complete this health/fitness assessment with your GP prior to booking. GP Fitness Test Form


Must be able to climb 45-degree angles
Must be able to climb up 314 steps
Must be able to manoeuvre body under low beams


Parental supervision required: 

8-15yrs  Maximum 2 children permitted per adult
Parents/guardians are responsible for the behaviour of their children at all times. When considering whether the activity will be right for your child, please consider their maturity, ability to follow instructions and ability to adhere to safety protocols.


Must be able to climb 45-degree angles
Must be able to climb up 314 steps
Must be able to manoeuvre body under low beams

Bridge climbs and zip-lines are offered all year round and proceed in all weather. Please dress appropriately for the weather conditions.

Tours may be postponed if extreme weather conditions are forecast for the time of a tour.

Zip-Line rides will not proceed if winds cause consistent braking speeds in excess of  72-75km/hr.

All activities will be suspended if lightening is within 10km of the bridge.

Activity will not proceed if Zip+Climb decide that the weather makes the tour or activity unsafe. This is at the absolute discretion of Zip+Climb. If you have any concerns, please contact our office: info@zipclimb.com.au.

Should a tour not proceed then participants will either be re-booked at the earliest possible convenience or issued with a full refund.

Click here for Bureau of Meteorology Rain Radar

+ 10 days – no date change fee, full refund

2-10 days – $20 per person date change fee or 50% refund

24-48 hrs – $40 per person date change fee; no refund

Within 24 hours of your activity – forfeiture of booking

Credit Card charge / Booking fees will not be refunded.

From time to time, Zip+Climb may be required to cancel activities for a variety of reasons. A full refund will be provided in these circumstances, or rescheduled free of charge.

Gift certificates are non-refundable.

To change or cancel an existing booking, click HERE.

Any amendments will be in accordance with our  T&C’s.




SHIRTS / TOPS  / JACKETS Just as shorts can ride up while climbing, shirts may ride up or get bunched beneath your harness, leaving you uncomfortable.

A Shirt that is long enough to tuck into your pants or one that is fitted enough that it won’t ride up is a good choice. No exposed stomachs as the harness will rub significantly.

Consider long sleeves for projection from the sun and wind. At the top of the bridge, it is considerably windier and give a chill on cool days. Pick clothing that is comfortable and weather appropriate. Rain jackets and overalls are not provided.


When you’re first deciding what to wear, pants will likely be the first thing that you’ll think about. It’s also one of the most important decisions you’ll make, because choosing the right ones can be the difference between a fun Zip+Climb, and a very uncomfortable one.

The harness that you’ll wear when bridge climbing or ziplining goes under your legs, around your thighs and waist and over your shoulders.

Shorts that are too short may ride up when your harness is tightened, or when you’re zipping down the line. While this won’t put you in any risk, it can be uncomfortable. Instead, opt for shorts that reach to knee length or slightly above, or play it safe with long pants, capris or leggings.


Enclosed, rubber sole shoes are required to climb the bridge for safety as well as enjoyment. Your feet will have a workout and there are lots of places where you might kick your toe.

Additionally, make sure that your shoes are tied or cinched on tight so that they won’t fall off when you’re zipping down the line. Without proper footwear, you may not be allowed on the bridge.


If you have longer hair, please ensure it is secured in a low pony tail at the nape of the neck to ensure that the helmet fits correctly.

Hats cannot be worn under the helmet for safety reasons.

No. For strict safety reasons, guests are not permitted to bring any items up the bridge. Your ticket includes FREE souvenir photos of your experience emailed to you directly after your experience.

Instructions on how to redeem a gift certificate available HERE

If you want to upgrade an existing gift certificate, contact us HERE

We accept Companion Cards. (50% discount for Companion). In order to ensure a safe experience for the guest, companion, our staff and other customers, we require a copy of the card plus confirmation as per below.

  • Physical Disability – Fitness Test on website GP-Fitness-Test-Form.pdf (zipclimb.com.au) must complete and get this signed off by GP
  • Intellectual/Developmental Disability –  Must get approval from GP/Mental Health practitioner to participate

If you haver any queries, please contact us directly.

Please be aware that you will be required to wear a standard helmet when climbing the bridge. Any cultural head coverings will need to be able to fit underneath the helmet. If you are unsure if your head covering will fit, we recommend you bring an alternative head covering just in case. We have private changing rooms where you can discreetly change.

Medium level of fitness required. The climb is very steep and physically demanding. Please consider your personal fitness levels when deciding.

Please disclose any pre-existing health issue so we can ensure your wellbeing is not at risk, as well as others on the tour. All medical declarations are strictly confidential.

Activities are not recommended for those suffering from the following:

  • Epilepsy
  • Vertigo
  • Recovering from surgery
  • Respiratory issues
  • Heart conditions
  • Injuries or conditions impacting stair or ladder climbing ability

We do not recommend the experiences for pregnancies over 21 weeks, however, exceptions may be provided with an accompanied medical certificate.

Yes, the min requirements are for safety but equally enjoyment. Please feel free to contact us if you wish to participate but personally vary from the recommendations above.

Yes – backpack size lockers are available FREE of charge to store your valuables.

For safety and security reasons, no loose items may be taken up the bridge – including wallets, devices. FREE lockers are provided.

You will be provided with a FREE strap for sunglasses and spectacles. Souvenir sunglass straps are available for purchase.

Yes. Please contact us to discuss your requirements.

Yes. You may be required to pass a test immediately prior to your experience.

We want everyone to be safe and reserve the right to breath test our climbers.  Please be responsible with your alcohol consumption otherwise may not be allowed to climb and no refund will be offered. Maximum 0.05% .

Yes. All participants on bridge activities will be required to complete a waiver prior to commencement of activity.