Accessibility Information

We are committed to being inclusive and catering to a broad range of accessibility needs.
Matagarup Zip+Climb is a unique activity.

Matagarup Zip+Climb is a unique activity involving physical challenges, including the requirement to ascend up to 315 stairs while wearing a full body harness harnesses and utilising a hand held safety device. Participants are also required to hold onto a t-bar while zipping 400m over the Swan River.

Due to the structural nature of the bridge and the physical requirements of the experience, some guests with individual needs may not be able to participate in any part of the climb or zip line. There is no lift or alternative access to the summit.

Please contact us directly to discuss any considerations to ensure a safe and enjoyable experience. 

We aim to support inclusion where safely possible.

For the safety of guests and our staff, participation by people with individual needs are assessed on a case-by-case basis. We aim to support inclusion where safely possible. We support the following:

· Blind or low vision
· Deaf or low hearing
· Limited mobility
· Cognitive disabilities, including people on the Autism Spectrum

Please contact us directly to discuss any considerations to ensure a safe and enjoyable experience. 

 

 

Pre-Arrival & Reception Accessibility.

To assist all guests, we have the following support measures in place:

· Booking info/website compatible with screen readers
· Reception/public entry is clearly defined and accessible
· Seating is available at reception
· A lower counter is available at the ticket office

Participation is always assessed on a case-by-case basis.